Marvellous Maids Academy Holdings (Pty) Ltd WEBSITE POLICY
• We respect your personal privacy.
• We take our obligations for the processing of personal information very seriously.
• We are committed to protecting your privacy.
This privacy policy together with our terms of use governs the manner in which we treat your personal information and personal data, which we collect from you or you, provide to us. We respect your privacy, your personal information and your personal data and, for this reason, we take all reasonable measures in accordance with this privacy policy to protect your personal information and personal data and to keep it confidential.
By entering and browsing on our website, you agree that this privacy policy and our terms of use govern your use of our website. All disputes over privacy and your data shall be governed as set out in this privacy policy and in our terms of use. The “responsible party”, as referred to in the Protection of Personal Information Act No. 4 of 2013 (“POPI”) is Marvellous Maids Academy Holdings (Pty) Ltd and we have appointed Natalie Shuttleworth as our information officer.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
• Information that you provide by filling in forms on our website.
• Information provided at the time of registering to use our site, subscribing to our service, or requesting further services.
• We may also ask you information when you enter a promotion and when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, you do not have to respond to them.
• Details of transactions you carry out through our site and of the fulfillment of your requests.
• Details of your visits to our website including, traffic data, location data, weblogs and any other communication data.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertising agents, advertisers and business partners. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a “cookie file” which is stored on the hard drive of your computer. “Cookies” refers to information that is sent from our website to your hard drive where it is saved and contains information to personalise your experience on our website. In this way, the next time you use our website, we will know who you are and that you have visited our website before. They help us to improve our site and to deliver a better and more personalised service.
They also enable us to:
• estimate our audience size and usage pattern,
• store information about your preferences, and so allow us to customise our site according to your individual interests,
• speed up your searches.
You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. Please note that our advertisers and business partners may also use cookies, over which we have no control.
PERSONAL INFORMATION HELD OR DISCLOSED BY YOU TO A THIRD PARTY
Your personal information will not be sold by us. However, due to the fact that we are not responsible for any representations or information or warranties or content on any website other than our website, we do not exercise control over third party’s privacy policies and you should refer to the privacy policy of any such third party to establish how such third party protects your privacy.
WHERE WE STORE YOUR PERSONAL DATA
The data, which we collect from you, may be transferred to, and stored at, a destination outside the Republic of South Africa (“RSA”). It may also be processed by staff operating outside the RSA who work for us or for one of our affiliates or associates. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
The data we collect from you and that we transfer to a third party outside of the Republic of South Africa shall only be to a third party who is subject to a law, binding corporate rules as defined in POPI, or any other binding agreement which provides an adequate level of protection that:
• Is in accordance with this policy;
• Includes provisions that are substantially similar to what is contained in this policy to the further transfer of your data.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services which we feel may interest you.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service.
• To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services, which may be of interest to you and we, or they, may contact you about these by post or telephone. If you are an existing customer, we will contact you by electronic means (e-mail or SMS) with information about goods and services similar to those, which were the subject of a previous transaction with you.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of Marvellous Maids Academy Holdings (Pty) Ltd.
We may disclose your personal information to third parties:
• In the event that we sell training material, we may disclose your personal data to the author of the material.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
• In order to enforce or apply our terms of use or terms and conditions of supply and other agreements.
• To protect the rights, property, or safety of Marvellous Maids Academy Holdings (Pty) Ltd, our customers, or others.
• In the exchanging of information with other organisations for the purposes of fraud protection and credit risk reduction.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us at Marvellous Maids Academy Holdings (Pty) Ltd. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. We will only retain your personal information for as long as is necessary. We undertake to regularly review the personal data we hold and to delete your personal information which we no longer require.
We will keep your personal information for only so long as we need it in order to:
• to honour your choices;
• to fulfil the purposes described in this document; or
• as required or permitted by applicable laws and regulations.
ACCESS TO INFORMATION
Marvellous Maids Academy Holdings (Pty) Ltd (including its owners, directors, employees, suppliers, internet service providers, partners, affiliates and agents) shall not be liable for any damage, loss or liability of any nature incurred by whomever and resulting from:
a) access to the Marvellous Maids Academy Holdings (Pty) Ltd website;
b) access to websites linked to the Marvellous Maids Academy Holdings (Pty) Ltd website;
c) inability to access the Marvellous Maids Academy Holdings (Pty) Ltd website;
d) inability to access websites linked to the Marvellous Maids Academy Holdings (Pty) Ltd website; or
e) content available on the Marvellous Maids Academy Holdings (Pty) Ltd website;
f) services available from the Marvellous Maids Academy Holdings (Pty) Ltd website.
The Marvellous Maids Academy Holdings (Pty) Ltd website is supplied on an “as is” basis and has not been compiled to meet the User’s individual requirements. It is the responsibility of the User to satisfy himself or herself, prior to entering into this agreement with Marvellous Maids Academy Holdings (Pty) Ltd that the content available from and through the Marvellous Maids Academy Holdings (Pty) Ltd website meets the User’s individual requirements and is compatible with the User’s computer hardware and/or software. Nothing on this site should be construed as solicitation, offer, advice, recommendation, or any other service to acquire legal or financial advice. The content and information contained on this site are provided for users informational and educational convenience only. Nothing on this site should be relied on and users should consult with a legal or financial advisor prior to making any decisions.
Marvellous Maids Academy Holdings (Pty) Ltd does not make any warranties or representations that content and services available from the Marvellous Maids Academy Holdings (Pty) Ltd website will in all cases be true, correct or free from any errors. Marvellous Maids Academy Holdings (Pty) Ltd shall take all reasonable steps to ensure the quality and accuracy of content available from the Marvellous Maids Academy Holdings (Pty) Ltd website and encourage Users to report incorrect and untrue information subject to the right of Marvellous Maids Academy Holdings (Pty) Ltd to rely on its free expression rights and determine, in its sole and absolute discretion, the contents of this website.
Marvellous Maids Academy Holdings (Pty) Ltd does not make any warranties or representations that the Marvellous Maids Academy Holdings (Pty) Ltd website shall be available at all times. Users acknowledge that the Marvellous Maids Academy Holdings (Pty) Ltd website may be unavailable due to updates or other causes beyond the reasonable control of Marvellous Maids Academy Holdings (Pty) Ltd, including, but not limited to virus infection, unauthorised access, power failure or other “acts of God.”
The Promotion of Access to Information Act Act 2 of 2000
Section 32 of the Constitution of the Republic of South Africa, No. 108 of 1996
(1) Everyone has the right of access to:
(a) any information held by the state; and
(b) any information that is held by another person and that is required for the exercise or protection of any rights.
The Promotion of Access to Information Act, 2 of 2000 (“the Act”), was enacted to give effect to section 32 of the constitution that is giving effect to the constitutional right of access to any information held by the State and any information that is held by another person and that is required for the exercise or protection of any rights. Where a request is made in terms of this Act, the private or public body to which the request is made is obliged to release the information, except where the Act expressly provides that the information must not be released. The Act sets out the requisite procedural issues attached to such request.
WHO MAY REQUEST INFORMATION IN TERMS OF THE ACT
Any person, who requires information for the exercise or protection of any rights, may request information from a private body. Section 50 of the Act states that:
(1) A requester must be given access to any record of a private body if:
(a) that record is required for the exercise or protection of any rights;
(b) that person complies with the procedural requirements in this Act relating to a request for access to that record; and
(c) access to that record is not refused in terms of any ground for refusal contemplated in Chapter 4 of this Part.
PROCEDURES FOR OBTAINING ACCESS
Any person who wishes to request any information from Marvellous Maids Academy Holdings (Pty) Ltd with the object of protecting or exercising a right may contact the Information Officer whose contact details are as follows;
Natalie Shuttleworth
Marvellous Maids Academy Holdings (Pty) Ltd
email: natalie@dev.marvellousmaids.co.za
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Information Officer at: natalie@dev.marvellousmaids.co.za
APPLICABLE LAW
This privacy policy will be governed by the laws of the Republic of South Africa. You consent to the jurisdiction of the South African Courts for any dispute which may arise out of this privacy policy.
Terms of Use
Your use of this Site is subject to these terms and by accessing the Site you agree to be bound by them. Our products and services, including our online services, might be subjects to separate terms and conditions which govern their provision and use.
We may change these terms at any time without notice by updating this posting and by continuing to access this Site you accept such changes.
The information held on this Site is for your personal, non-commercial use only. You may not transmit, modify, copy, or make commercial use of the Site or any part of it without our prior permission.
You may download and/or print out all or part of the Site for your own personal, non-commercial use
While we try to ensure that access to the Site is always available, from time to time. We may modify, suspend, or discontinue, temporarily or permanently, the Site or any part of it, without notice. You acknowledge and accept that the Site or any part of it may not be always available.
- Nothing contained on the Site constitutes professional investment, legal, tax or any other type of advice and is not to be relied upon in making an investment or other decision. You should obtain professional advice before making any investment or other decision based on any information on this Site.
- Unless otherwise provided, we are the owner or licensee of all copyright, trademarks, and other intellectual property rights in and to the Site. We do not grant you any licence or right to use any of our trademarks or other intellectual property on this Site by virtue of your use of or access to the Site.
Where we provide hypertext links to third-party internet websites, such links are not an endorsement by us of any products or services in such websites and we have not verified the truth or accuracy of any content of such websites. You use such links entirely at your own risk and we accept no responsibility or liability for the content, use or availability of such websites.
This Site may also contain material provided by third parties and we accept no responsibility or liability for the accuracy of such material.
You are not permitted to link any other website to this Site without obtaining our prior written consent and where we do provide consent, subject to any conditions that we may impose.
- Certain pages on the Site allow you to share content via your profile on various social networks and other shared content platforms. When you share content in this manner you also become subject to terms, conditions, and policies of those third parties.
- You may access most areas of the Site without registering your details with us and without us recording any of your personal information; however certain areas of the Site may require you to register. If you apply to have access to these areas, you are indicating that you have read our privacy statement and are willing for us to deal with your data as set out in that policy.
- We reserve the right to monitor all internet communications, including web and email traffic into and out of our domains for the purposes of security, ensuring compliance with these Terms and detecting fraud and other crimes.
Although we have taken all reasonable care to ensure that the information provided on this Site is accurate, we give no warranties about the accuracy, timeliness, or completeness of any information.
We accept no liability arising out of, or in connection with your use or inability to use the Site, or in connection with any error, omission, defect, computer virus or system failure, or in connection with the access of, use of, performance of, browsing in or linking to other websites from this Site.
A certificate provided by the administrator maintaining our digital content is sufficient evidence of the version of the content as at a stated date and time.
The laws of South Africa govern these Terms and you agree that the South African courts shall have exclusive jurisdiction to determine any matter or dispute in connection with or arising out of this Site.
If we do not always exercise all our rights it does not mean that we have given them up and we reserve the right to exercise our rights when and if we decide to do so.
You accept that we use cookies (text files containing small amounts of information which your computer or mobile device downloads when you visit a website) on this Site.
Cookie Policy
The purpose of this policy is to describe what cookies are, what we use them for, and how you can manage them during your visit to or use of our website.
What are cookies?
We may place small text files called “cookies” on your device when you visit our website. These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device.
Why do we use cookies?
These files serve several useful purposes for you, including:
- granting you access to restricted content;
- tailoring our website’s functionality to you personally by letting us remember your preferences, location or device type;
- improving how our website performs;
- understanding who our visits our website;
- allowing third parties to provide services to our website; and
- helping us deliver interest-based advertising in compliance with the applicable laws.
The types of cookies we use:
We use different types of cookies on our website. Some of these cookies are placed by us, while others are placed by our third-party plug-ins, suppliers, or advertisers. These cookies may be deleted from your device at different times, such as at the end of your browsing session or after a pre-set amount of time, or they may persist on your device until you delete them.
We use the following types of cookies on our website:
- essential cookies – these are cookies that allow our website to perform its essential functions. Without these cookies, some parts of our websites would stop working.
- site analytics cookies – these are cookies that monitor how our website is performing, and how you interact with it. We use them to know how best to improve our website.
- functional cookies – these are cookies that remember who you are as a user of our website.
Deleting cookies
Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. You can also delete cookies manually. Deleting or no longer accepting cookies may prevent you from accessing certain aspects of our website where cookies are necessary.
Updates to this policy
We may make changes to this policy. When we make material changes to this policy, we will provide you with a prominent notice on our website or send you an email.